Shipping policy

Processing Time

Orders are typically processed within 1–5 business days after payment has been received and verified. Processing times may be longer during holidays, sales, or periods of high order volume.

Shipping Time

Once shipped, orders may take up to 2 weeks (14 business days) to arrive. Delivery times are estimates and may vary depending on the carrier, destination, weather conditions, and other factors outside of our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. NyResellz is not responsible for orders shipped to an incorrect address provided by the customer.

Tracking Information

Tracking information will be provided when available. Please allow carriers time to update tracking details after shipment.

Delayed Shipments

While we work to ensure timely delivery, NyResellz is not responsible for shipping delays caused by carriers, weather, natural disasters, holidays, or other circumstances beyond our control.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, NyResellz is not responsible for lost, stolen, or missing packages. Customers should contact the shipping carrier directly to file a claim if necessary.

Order Issues

If you receive the wrong item or your order arrives with an issue caused by NyResellz, please contact us within 3 days of delivery with photos and details so we can review the situation.

Contact Us

For shipping-related questions, please contact NyResellz through the platform where your order was placed.

By placing an order with NyResellz, you agree to this Shipping Policy.